NCBS has prepared and organized a unique online customer satisfaction survey only for those customers who have bought a vehicle from this company. The basic purpose of designing such type of online surveys is to get valuable information and feedback from the customers which are further to be used in making marketing strategy of the organization. From the collected points, organization comes to the final conclusion that where is the actual deficiency and how to improve it. Customers are the actual and correct remarks providers on the basis of which overall customer services and marketing policies are made in the company so that the best services should be implemented in vehicles sales and purchase. If you have recently purchased any vehicle from this company then you can easily participate in this online survey. For starting of a survey, you have to first enter your username and password that can be received from the dealer from where you have purchased a vehicle.
Following are the step by step instructions for taking part in this online survey:
Step By Step Instructions:
- Before starting an online survey, you need to visit the link www.ncbs-survey.com and go to its main site by using high-speed internet connection.
- After accessing its survey page, you are first required to provide your correct User ID & Password to access the online account of NCBS to proceed ahead.
- By accessing an online account, you can easily get an entry in the survey page where you have to provide an appropriate answer to each question and accomplish your survey successfully.
Benefits For Survey Participants:
Conducting the survey is not only meant for collection of customer’s views but it also provides a number of benefits in the shape of discount for further car maintenance service. By taking time and share comments, the company gives a reward to their valued customers in regard to maintenance service.